PAFEN is procuring a firm to build Burundi's national portal for online public administration services, accessible through web browsers and mobile apps. The scope covers at least eleven priority public services digitised end to end; interoperability with existing government platforms, reference registries and shared digital services under the national interoperability framework; and the governance, operations, maintenance, training and documentation needed to run the portal. Standard components must be open source and royalty-free. A commercial component is accepted only under a perpetual licence with no mandatory recurring cost. Delivery is agile and on site at the ministry, with custom modules built alongside its IT staff.

The contract runs twelve months from entry into force: Phase 1 is commissioned by week 36, and operational acceptance of Phases 2 and 3 is due by week 52. A twelve-month warranty and a twelve-month post-warranty service period follow. Features are installed and tested first at SETIC in Kinindo. The portal is the citizen-facing layer of PAFEN's programme, which also has its national e-Government Procurement (e-GP) system build in the market until 13 November.

A proposal-securing declaration replaces a security. The documents are released electronically or in person once the USD 100 fee is paid as two USD 50 deposits at the Banque de la République du Burundi — one to the OBR non-tax revenue transit sub-account and one to PAFEN's account — so the payment is the first step. Proposals go in sealed envelopes, with the technical and financial parts sealed separately; the financial part stays closed until a second public opening. Clarifications to procurement@pafen.gov.bi, copied to info@pafen.gov.bi. View the notice on the World Bank site →